Home
Hearth Garden leadership brings the FIRST COMPLEMENTARY UPGRADES for Wreaths by
providing free wreath hanger and UV resistant protection spray with every
wreath purchase.
IMAGINE - it is
Saturday…your 8th birthday… you blow out the candles on your cake and now it is
time to open your gifts. Now you go and open the LAST, the biggest GIFT
and you just know it is the one YOU WANTED. You tear off the wrapping and
there-it-is!!! You open the top of the box and slide it out. With a
satisfied grin you hold and turn it and flip it marveling at every side.
You find the on-off switch and turn it on..but nothing happens. Then, on the side of the box you find those demoralizing words "batteries
not included"...ugh!!!
I feel my customers get just as EXCITED as I do when I
buy something online and that day has finally arrived. The doorbell rings
and it is the postman, or UPS, or FedEx person with my package ("my
gift"). Soooo excited, I pop open the box lid and want to see it, to
use it, enjoy “MY GIFT”. So too, MY CUSTOMERS buy a very special wreath
from my shop. (I think of all the wreaths they could have purchased
online, they chose one of my designs and hand creations.) I envision
their excitement as I would when the package arrives. They slide the
wreath from the box, unwrap the tissue paper and marvel at their 'gift' choice.
Immediately, it must go up on display. And I think about the 8-year olds’ gift
without batteries is like receiving a wreath without a wreath hanger.
Therefore, I offer every wreath customer with a complementary wreath
hanger upgrade (in black, white, or gold). It is a small gesture to complete the 'gift'
receiving experience for my customers…to be able to immediately display their
new wreath decoration.
Craftsmanship is paramount
at Home Hearth Garden. I am a particular about my designs, materials, and
construction of my wreaths. Exceedingly finicky, I endeavor to select only the
finest materials for my wreath construction. The quality of wreaths I
make are a reflection of me, and I demand the best....as do my customers. My
customers email me to say my wreaths are beautiful; out of the box, my wreaths
are beautiful; displayed on their door, my wreaths are beautiful. Grateful, I
continue to think about their wreath on their door and what more can I do for
them. Sun-up to sun-down, 7 days per week…that is a lot of sunshine for a
wreath. Drawing from my experience in the exterior building products
business, sun-up to sun-down, 7 days a week, can have long term weathering
effects on exterior products, e.g. paint, vinyl siding, window frames, etc.
Even furniture and carpet fabrics are affected by the sun through the
window glass. Therefore, to extend the longevity of my door wreaths for my
customers, I provide a complementary UV Resistant spray upgrade to the
artificial flowers of all my wreaths.
Janell
Home Hearth Garden
Founder, Designer, &
Maker
No comments:
Post a Comment